Questions? Look here.

Yes we do! We ship with DHL Express. Shipping fees will depend on where you live. These fees will appear at checkout once you have enter your delivery address.

For all in-stock items, please allow 2-4 business days for processing and shipping. Once your order has shipped, you will receive a tracking number via the email provided at checkout. Shipping takes between 1-4 working days.

Shipping inside Morocco is free. However, we do charge for international shipping for orders less than 200 USD. Delivery fees are added at checkout.

You can contact us via email at hello@kenzaklay.com to see if we can create the same design in a different colour. There will most likely be a custom order fee as well.

Yes! All of the earrings are handcrafted by me and there’s no other person involved in the process.

Polymer clay can be delicate. Bending or dropping earrings could break them, so handle with love and care. If they do break, please contact me as soon as you can.

Your earrings should be kept in their box when not worn and can be cleaned by dipping a q-tip in alcohol and gently rubbing the surface.

Avoid any water and sleeping whilst wearing them.

 At KENZA KLAY, we take pride in our handmade, small-batch products. Each piece is crafted using raw materials, resulting in unique variations and occasional imperfections. These characteristics are a testament to the authenticity and individuality of our products and are not considered defects. As such, variations are not eligible for return or refund.

If you receive an item that has been damaged during shipping, please email us a photo of the damaged item within 5 days of delivery. We will work with you to resolve the issue promptly.

Polymer clay is a durable material, but we understand that accidents can happen. If your polymer clay jewelry breaks, please contact us via email, and we will assist you in finding a solution.

All my earrings are mainly made with polymer clay which consists of polymers, resins, colouring agents and fillers. Other materials that may be added are: fresh water pearls, tassels, brass charms, among other jewellery findings.​ 

Every earring listed will specify the materials used. I source my materials from shops who state the findings are both nickel and lead free.

Custom orders are available on a case-by-case basis for special occasions and collaborations. There will most likely be a custom order fee as well. If you have any questions about custom orders please feel free to contact me!